Information Technology

Overview

The Information Technology Services department's primary task is to guide the City by researching, testing and implementing new technologies in ways that make our city a better place to live, work and play.

The department is comprised of two sections: Information Technology and Geographic Information Systems.

Advancements in technologies such as fiber optics, wireless communications, networking and the Internet have created tremendous opportunities to enhance public services in the City of White Rock. IT is poised and is taking advantage of these exciting technologies on behalf of the City.

Implementation of various E-Government initiatives is our commitment to the residents, elected officials and City departments and IT is working to make this vision a reality. The City is leveraging the Internet to provide more and more access to information and services in order to serve more people with better, more up-to-date information, while also reducing staff time and paper work.

The IT department is a service provider, standard-setter, and IT innovator. But its role has evolved well beyond “keeping the lights on.” In addition to focusing on work in the data center, IT is at the center of shaping IT strategy and policy, especially as it relates to the emerging and innovative technologies that stand to make government even more effective and user-friendly.

The department provides services in the following key technology areas:

  • Desktop Computer Support
  • Network Infrastructure
  • Telecommunication
  • Server maintenance and System Integration
  • Web Site Administration
  • Database Administration
  • GIS
  • Project Management
  • Planning and Standards
  • Application Support and Integration

Mission statement

Vision of Success

The Department of Information Technology Services provides for the sustained, efficient and effective delivery of IT services, infrastructure and telecommunications to enhance service delivery to White Rock City's residents, businesses, employees and visitors.

(What we seek to be)

We strive to be a model information and technology organization recognized for proactive leadership, innovation, and customer service.

(What we do)

We are committed to excellence, and ensuring the business of government is efficient by providing an information technology infrastructure and systems that are reliable, long-term, financially viable and secure. We continuously strive to improve the dissemination of public service information through the expanded use of communications, computing technology, and effective telecommunications oversight.