City of White Rock Human Resources Frequently Asked Questions
1. What positions are available at the City of White Rock?
The City hires permanent, temporary and casual staff for positions in all of the City's Departments. Current opening are listed on the "Career Opportunities" page.
2. How do I apply for a position with the City?
Interested parties can submit their application (in most cases a cover letter and resume) by email , by fax (604) 541-2158 or in person (to City Hall). Email submission is highly recommended if you wish to receive electronic confirmation that your application has been received by Human Resources.
3. Can I submit a general application?
It is highly recommended that interested applicants apply to a specific advertised opening. While general applications are accepted, applying to a specific opening will allow candidates to better tailor their submission to the requirements outlined in the job advertisement.
4. Do I need an Application Form to apply for a career with the City?
There is no standard application form and in most cases a cover letter and resume are all that are requested in order to apply for a career. However, some advertised opportunities will request a supplemental form be completed and this requirement will be outlined in the job posting.
5. What are the minimum requirements for a career with the City?
All City positions have a minimum educational requirement of Grade 12 completion, or equivalent. Additional position requirements will differ by position and will be detailed in individual job postings.
6. Do I need to submit a copy of my certifications/ credentials when applying for a job?
No. If shortlisted or considered further in the recruitment process, applicants will be asked to produce applicable certification originals prior to an offer of employment.
7. Who do I direct general employment inquiries to?
You can reach a member of the Human Resources team by calling (604) 541-2158 or emailing
8. Who should I address my cover letter to?
Please address your submission attention to the Human Resources Department.
9. How will I know if I have been shortlisted for an interview/ testing?
Shortlisted individuals will be contacted by telephone in the weeks following the posting deadline. The status of on-going recruitments is available on the Career Opportunities web page.
10. Should I call Human Resources to follow up on my application?
While we thank you for your enthusiasm and due to a high volume of inquiries, we kindly ask that applicants check the status of on-going recruitments (available on the Career Opportunities web page) rather than inquire with the Human Resources Department. Again, candidates who email their application will receive electronic confirmation of their submittal.
11. Once shortlisted, what can I expect from the City's recruitment process?
Depending on the recruitment, the process may vary from a single interview to involve multiple stages including preliminary and secondary interviews, skills testing, physical capability assessments, and more. Applicants invited to participate in a recruitment process will be advised upon initial contact of recruitment process details.
12. Do I need a cover letter to apply for a position at the City?
A cover letter, or letter of introduction, is recommended. A cover letter allows for applicants to provide a general introduction to their resume and to highlight why they are qualified for the position to which they are applying.
13. How are applications assessed?
Applications are assessed according to position requirements as advertised.
14. Can I get feedback from Human Resources on my unsuccessful application?
While we would enjoy the opportunity to meet with applicants, unfortunately Human Resources is unable to offer this service at this point in time.
Applicants may however find great career information resources on the internet and may wish to contact local employment resource centers for advice.
15. I have applied for several positions with the City of White Rock and haven't been hired. What can I do to improve my chances of finding employment with the City?
In order to improve chances on gaining employment with the City, the following is suggested:
1. Review the job posting multiple times and ensure you meet the minimum qualifications required.
2. Ensure your submission outlines clearly how you meet the necessary qualifications and requested experience.
3. Confirm that your submission includes all documents requested in the job posting to which you are applying (e.g. copy of first aid certification, driving record, etc.). Where additional documentation is requested beyond a cover letter and resume, only complete applications are considered.
16. How long is my resume held on file?
Submissions are kept on file for twelve (12) months from the date of receipt.
17. Does the City require potential candidates to undergo a criminal record check?
This requirement varies by position and will be outlined when required in the job posting.
18. When are seasonal career opportunities advertised?
Typically, seasonal career opportunities (those occurring between the May and September period) are advertised in mid-February to early March. Candidates are advised to check the City's career opportunities page on a weekly basis during this period.
19. Does the City accept applications for Career Firefighters?
The City only accepts applications for Career Firefighter positions during an active recruitment period. Please check the Career Opportunities regularly for updates regarding Fire recruitment.
20. I am a resident of the White Rock/South Surrey area. Where is the nearest Service Canada Centre?
Surrey Service Canada Centre
7404 King George Highway
Surrey, British Columbia
21. Where do I go to apply for Employment Insurance?
Information on Employment Insurance is available on the Service Canada website or by contacting 1-800-206-7218.
22. What type of career resources centres are available in the White Rock/Surrey area?
Sources WorkBC Employment Services Centre is located at:
#208 - 1461 Johnston Road
White Rock, BC V4B 3Z4
Telephone: 604-542-7590 / Hours: Monday - Friday 8:30am - 4:30 pm
WorkBC Employment Services Centres offer customized services to all unemployed British Columbians. Free, client centrered and integrated employment services are available.
23. How do I apply for a Social Insurance Card?
Information on Employment Insurance is available on the Service Canada website or by contacting 1‑800‑206‑7218.
24. Does the City offer CO-OP opportunities for post-secondary students?
The City participates where possible in CO-OP programs. Please contact the Human Resources Department at (604) 541-2158 or by emailing for more information.Go to Top