Public Works

I have a backed up toilet or sink. What should I do?

Try a plunger. If plunger doesn't work, you need to check and see if the sewer line is plugged or damaged. You are responsible for clearing the line from the property to the sewer main in the street. You can do this yourself or call a plumber. If a plumber is unsuccessful in clearing the line to the main, contact the Engineering and Municipal Operation Department at (604) 541-2181. The Engineering and Municipal Operations Department can also provide information on the location of the sanitary sewer connection.

For Property Damage Information [PDF - 41 KB]

I need a new storm and/or sanitary sewer connection installed.

Contact the Engineering and Municipal Operations Department (604) 541-2181 to confirm location, cost and scheduling. Additional charges may apply when a main extension is required. 

Will you do something about the noisy manhole cover in front of my house?

We can have a crew person come out and check. Contact the Engineering and Municipal Operations Department (604) 541-2181