What is Included on my bill?

Your quarterly bill includes charges for your previous three months of water service and consumption. Bills are mailed at the end of the month following the billing period in January, April, July, and October.

The City has two components to your water charge: a minimum quarterly fee and an excess consumption fee. The minimum quarterly fee includes a minimum consumption amount. Customers who use over that amount will also be charged the excess consumption fee.

Fees are based on customer type (Single Family Residential, Multi-Family Residential and Non-Residential) and meter size. See the water rates section for more information on charges by customer type and meter size and minimum consumption amounts.

Show All Answers

1. What is Included on my bill?
2. What are the billing periods?
3. What are the water rates?
4. How are water rates set?
5. How do I setup online banking for my Water Bill?
6. How do I ensure my payment is received on time?
7. What if I miss a due date?
8. What happens if I don’t pay my utility bills?
9. What happens if I overpay my utility account?
10. How do I make a payment for utilities transferred to my tax property account?
11. I’m buying a property. What should I do about my water bill?
12. I’m selling a property in White Rock. What should I do about my water bill?
13. How do I assign my utility bills to a tenant?
14. What do I do about my utility services when my tenant moves out?