Freedom of Information

Submitting a Freedom of Information Request

If you would like to receive information from the City that is not routinely available, you will need to submit a Freedom of Information Request, containing your name, address and contact information, and details of what you are requesting. The City of White Rock has 30 business days from the time of receipt of the request to respond. An effort is made to provide the information as quickly as possible.

You have the right to request any record in the custody or control of the City of White Rock. A record includes documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, technical or other means, but does not include a computer program or any other mechanism that produces records. The Freedom of Information and Protection of Privacy Act establishes a process by which an individual may request access to records held by the City.


Most of the information held by the City is available to the public, such as answers to questions related to departmental operations, agendas, minutes, bylaws, publications, policies and procedures. However the general right of access to information may be restricted by specified and limited exceptions. For example, a person will not get access to closed Council meeting agendas, minutes or materials, someone else's personal information or information that would harm third party business interests or law enforcement investigations and proceedings. Each request is evaluated individually vis-à-vis the provincial legislation.

The Freedom of Information and Protection of Privacy legislation ensures that public bodies are accountable and open to the public. This is accomplished through a balance of the public's right to "Freedom of Information" and "Protection of Privacy."

Freedom of Information Request Form

Download FOI Request Fillable Form (PDF) a Freedom of Information Request Form, or send your name, address, telephone number and the nature of your request by email to FOI Inbox. The more details provided on the form, the more accurate our response to you will be.


Access to records requests generate additional expenses for the City. The Act allows public bodies to charge for search time in some cases and to charge for production of copies of the information. All requests from non-commercial individuals will be charged $7.50 per quarter hour after the initial three hours of search and retrieval.

Information That Won't Be Released

  • Bulk property registry data (Assessment Roll)
  • Business license applications (in bulk)
  • Contact information for property owners
  • Disclosure harmful to the conservation of heritage sites
  • Disclosure harmful to law enforcement. Disclosure harmful to business interests of a third party
  • Disclosure harmful to personal privacy
  • Legal advice given to the City of White Rock
  • Local public body confidences
  • Names and contact information of home owners
  • Policy advice or recommendations

More Information

If you have any questions regarding the Freedom of Information process, please call 604-541-2212.