Bylaw Enforcement

bylaw enforcement officer at waterfront


The City's Bylaw Enforcement Department upholds and enforces a wide variety of City bylaws relating to quality of life and land use, including nuisance (noise, unsightliness, smoke) and other incompatibilities. For reference only, a list of our most frequently requested bylaws can be located on the Bylaws page.

If you are unable to locate a specific bylaw, or if you need the most up-to-date information on a particular bylaw, please email the Clerks Office at

Inquiries & Complaints

Please contact Bylaw Enforcement regarding any inquiries or complaints through the following methods:

  • Call Bylaw Enforcement at 604-541-2146
  • Email Bylaw Enforcement at

Frequently Asked Questions

Staff recommend that any complaints received by the City should be initiated in writing by the complainant. These complaints should include the following information:

  • Civic Address of the Complainant
  • Civic Address of the Offending Property
  • Contact Information of Complainant (Main Phone, Cell Phone, Email Address)
  • Detailed Description of Complaint
  • Name of Complainant

To file a complaint, please complete the following Bylaw Enforcement Complaint Form (PDF). You can submit a completed copy of this form by email to Bylaw Enforcement ( or in person at City Hall. You can also contact Bylaw Enforcement at 604-541-2146.

As part of professional practice at the City of White Rock, a complainant's identity is kept confidential. If the complainant is the only witness, or if prosecution is contemplated, only then will the identity of a complaint be made public. This will be discussed with the complainant prior to further action being taken.