Water Utility Billing

White Rock City Hall and Facilities will be closed to the public until further notice due to COVID-19.

COVID-19 is a global pandemic. From physical distancing, to working from home and self-isolating, we all have a role to play. Staff continue to provide City services remotely, find more information on how to access City Hall. For full details on what the City of White Rock is doing Read on...

Please Note: City Council has endorsed a 30-day grace period for the quarterly water utility bill payments. This change is to remain in place until the Provincial Health Officer of B.C. lifts the public health emergency declared under the Public Health Act. This changes is reflected in the due date on your water utility bill.

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For step by step instructions please see our Instruction Guide

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Billing Cycles

Find more information about when the City invoices for Water Utility Bills.

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Water Rates

View the water rates of the City of White Rock.

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Payment Options

Learn more about the ways you can pay for your water utility bill, including our convenient Auto Debit Plan. Sign up and never miss a payment!

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Find information about moving to or from White Rock

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Changing Names or Mailing Address

Find information on how to update your personal information

Contact Us

Contact Us

Have questions or concerns, we’re here to help. 

The City of White Rock signed a negotiated agreement with EPCOR to purchase the water utility that services the community. The City took ownership and operation after October 30, 2015.