Water Main Flushing
Water main flushing is an annual process that takes place in October to help maintain a City's water distribution pipe system. Water mains are underground pipes that carry water from the water reservoir to your street.
What is flushing?
Flushing is a method of cleaning the water main pipes by forcing water through them at high speed and discharging it through hydrants, which are left open until the water runs clear. This fast-moving water flow scours and cleans out mineral deposits and sediment that have built up over time and settled at the bottom of the pipes.
Frequently Asked Questions
Unfortunately, we cannot. The water main flushing for each section of the pipeline can vary from five minutes to an hour and a half. When one section of the pipeline is completed, they will move on to the next section.
City staff are working hard to minimize the disruption caused in your area, and due to the varied timeline of the work, it is difficult to schedule a specific time.
- Do not: turn on your taps or flush your toilets when crews are working in your area. This could draw sediment into the water pipes on your property, water meter, hot water tank, and into water filters.
- Do: Turn off all time-delayed water-line appliances.
- Do: watch for City signage on your street as that will indicate flushing is taking place in your immediate area. The procedure takes 30 minutes to 1 hour for each street.
If you experience a drop in water pressure or loss of water for more than three hours, please call the Engineering & Operations Department at 604-541-2181.
- Collect water in a clear cup or container to see if it is clear. You can use your water if it is clear.
- Do not choose a tap that has a water filter connected to it; otherwise, the sediment may clog your filter.
- Do not use a hot water tap because it could draw sediment into your hot water tank. Once the water runs clear place back the aerator.
Contact Engineering and Operations by phone at 604-541-2181 or email email@example.com