WATER SERVICEABILITY

water tap

Residents or developers must confirm that proposed buildings can be serviced with water, prior to applying for a single family or duplex building permit or subdivision application.

Servicing requirements are:

  • Backflow prevention is provided to protect the distribution system
  • Existing hydrant(s) are within a reasonable distance to the proposed building and with adequate flow
  • Pressures in the nearest watermain are suitable for sprinkler fire protection to NFPA 13D (as required by Sprinkler Bylaw No. 1683)
  • Property is reasonably close to a suitable watermain

How to apply


The fastest way to get your water serviceability report is to apply online.

Step 1: Complete the application documents

If the person applying for the water serviceability report is not an owner of the property, please have an agent authorization form signed by the owner(s).  Scan and save the form in .PDF file format. This form will need to be uploaded when you apply online.

Fill out and sign (electronically) the residential serviceability application, save this form for uploading when you apply online.

When you have your documents ready, click here to begin the online application. 
Watch this step by step video guide on using our new Application Portal.

If you are not applying online, print the agent authorization form (if needed) and the residential serviceability application, and then email the forms to water@whiterockcity.ca The City will mail you a fee slip for payment of application fee which can be paid online, or you can submit and pay in person at Municipal Operations at 877 Keil Street by debit, credit card, cash or cheque.   

Step 2: Serviceability report

The City will then submit all applications to Kerr Wood Leidal for review.  Please note, the Serviceability Report may take up to 10 business days to complete. The applicant will be sent an email once the report is ready to be downloaded from the City's online portal.