Water Service Disconnection

A Water Service Disconnection Application (PDF) needs to be filled out before demolition of a building. The owner can choose to remove the water meter and shut the water off to the property, or choose to have the lines disconnected and keep the meter on site to access temporary water through a bid hose. 

The application fee for temporary water or meter removal will be added to the next water bill. Please submit the application to water@whiterockcity.ca or in person to the Engineering and Municipal Operations Department at 877 Keil Street.

Water On / Off

A Water On/Off Application (PDF) needs to be filled out to temporarily have the City water services shut off. The City turns off the water at a curb stop at the property line. The application fee is $55.

Allow at least 48 hours notice from the time of full payment is required when requesting water to be turned on/off. If this is an emergency, please contact the Engineering and Municipal Operations Department at 604-541-2181.