Roads & Streets
The City's Public Works department manages road repair and maintenance including pothole repair, road markings, street cleaning, sidewalk maintenance, and traffic signs. Learn more about each item below.
To submit a Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday)
- If you call after hours, please press 2 to automatically be forwarded to Fire Dispatch
- Email email@example.com
Road Rehabilitation is required when the road structure can no longer support vehicle traffic.
The City’s Paving Program is aimed at improving the road infrastructure and ensuring better drainage and safer driving conditions.
Road Reconstruction involves:
- The addition of curb and gutter to direct surface drainage to catch basins
- The insertion of improved structures
- The removal of the existing pavement
- The removal of the road materials below the pavement surface
- Sidewalks may be added depending on the classification of the street and pedestrian demand
The City has 40 kilometres of roads to reconstruct and the City's road reconstruction plan is to complete approximately 0.5 kilometres per year.
View the Capital Projects dashboard to learn about the paving locations and other capital projects throughout the City.
Road surfaces consist of asphalt or gravel (laneways). Roads are evaluated annually and maintenance is completed as required.
City owned lights are inspected yearly and repaired upon inspection.
When reporting a damaged or non-working streetlight, please include if the pole is wooden or metal.
Regulatory signs, warning signs and information signs within the City are installed and maintained by the Engineering and Municipal Operations Department. Existing signs are monitored through a sign tracking database.
Sign placement is evaluated through the collection of data such as traffic volumes, speed, parking space use, accident studies and roadway measurements.
Report damaged or missing signs.
The Engineering and Municipal Operations Department maintains various traffic and pedestrian signals within the City.
Perimeter traffic and pedestrian signals on the White Rock/Surrey boundary roads are maintained jointly with the City of Surrey.
Notice a traffic signal or pedestrian light malfunctioning? Please report it.
View obstructions at intersections can be caused by overgrown trees or bushes on a corner property which restrict drivers' sight lines, making entry onto or across an intersecting street difficult or dangerous.
Please report any hazards so that the City may respond as quick as possible.
The City will review the location and, if need be, notify the owner of the property to bring it into compliance with the City’s Zoning Bylaw. Failure to do so may result in City crews being dispatched to undertake the work with costs assessed to the property owner.
Sidewalks are inspected annually and repairs are completed as required.
During winter conditions, residents and businesses are required by a City Bylaw to keep the sidewalks adjacent to their property clear of debris, snow and ice.
Report any hazards observed on any sidewalk to the Engineering and Municipal Operations Department.
Street cleaning services involves the sweeping of streets and gutters to remove dirt, debris and hazards. The aim is to ensure the safety, continual drainage and the reduction of dust and air pollution. This is accomplished by the use of a mechanical sweeper and manual cleaning at inaccessible locations.
A truck is a vehicle exceeding 5,500 kg GVW. Read the full definition and view a map of the City's Truck Route in the Street & Traffic Bylaw No. 1529.
White Rock's Truck Route includes:
- North Bluff Road
- Marine Drive
- Stayte Road
- Thrift Avenue (partial)
- Finlay Street (partial)
- Best Street (partial)
- Oxford Street (partial)
- Nichol Road (partial)
Truck travel is restricted to the truck route, except when a truck’s origin or destination is not located on the network. In those cases, a truck must take the shortest route from the network to their destination and back.
Improvements to the boulevard on City property must meet the approval of the City Engineer. If you wish to improve your boulevard, a Road Alteration Permit is required. The City does not accept responsibility for the landscaping and maintenance of boulevards adjacent to private property.
For more information on streets and roads in White Rock, contact the Engineering and Municipal Operations Department at 604-541-2181 or email firstname.lastname@example.org.