Online Services

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Access Services Online and Save a Trip to City Hall

Many of the City’s Services can be access online using MyWhiteRock - an online portal which will make accessing your account information easy!

MyWhiteRock allows property owners and businesses to:

  • access information about their City of White Rock property tax, water utility, dog and business licence accounts;
  • view the status of building and development related applications; 
  • renew or apply for new dog licence; and
  • go paperless! Through MyWhiteRock, you can subscribe for e-billing to receive your invoices through email.

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Need Help Signing Up an Account?

Here’s a short step by step video.

Pay Online

Submit your payment online 24/7.

Property Details Online

Claim Online

Other Online Tools

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Dogs eApply

With Dogs eApply you can register your dog and pay for a dog licence, purchase a replacement tag, update information about your pet, including a picture, and more.


Garbage and Recycling

Use Recollect to download and print your collection calendar, find out where to put waste in its place, sign up for reminders, and more!


Online Mapping Services

Discover White Rock property information through an easy-to-use map interface such as City facilities, parks, zoning and more.


Open Data

An easy way to find, access and reuse public datasets from local government.


Parking Decals and Permits

To request a Centennial Area Pay Parking Decal, Resident Pay Parking Decal, Resident Parking Permit or Resident One Day Event Parking permit, click here.

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Request for Additional Garbage & Recycling Items

Need green waste stickers? Recycling containers? Use this online form to request additional items.


Request for Service 

Submit Non-Emergency Requests to the City such as street potholes, illegal dumping, parking concerns, street lights and more.

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Special Meter Read

As of May 1, 2020, Lawyers or Notaries will only be able to submit utility special meter reading requests by completing our new online submission form.



Talk White Rock

An online forum for citizens to post comments, participate in surveys, and serve as a way to share research and to report back to the community.

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Online Registration Platform for Recreation and Culture Programs offered by the City of White Rock.