Request for Service


Welcome to the City of White Rock's online Request for Service portal

This portal is for non-emergency requests, for example, pot holes, illegal dumping or parking issues.

To use this service, we recommend that you have the following ready:

  • Have your service request photos available if you have any. (e.g.: photo of the flooded area, burnt out street light).
  • Address and location (cross streets).
  • Have an available phone number and email so we may contact you if a follow up is required.


Click here to report bylaw and parking issues such as:

  • Illegal Dumping
  • Noise Complaint
  • Parking Concerns
  • Smoking
  • Tree Cutting
  • Unsightly Property


Click here to report engineering and operations issues such as:

  • Graffiti Removal
  • Parks (litter, maintenance, trails)
  • Sewer (sanitary or storm)
  • Street Lights
  • Street Signs
  • Water (leak, meter, pressure)

For instructions on how to submit a service request, click here.

Important Contacts

For assistance with your submission, please call 604.541.2100.

In the case of injury or immediate danger, please call 911 right away.