Request for Service


Welcome to the City of White Rock's online Request for Service portal

This portal is for non-emergency requests, for example, pot holes, illegal dumping or parking issues.

To use this service, we recommend that you have the following ready:

  • Have your service request photos available if you have any. (e.g.: photo of the flooded area, burnt out street light).
  • Address and location (cross streets).
  • Have an available phone number and email so we may contact you if a follow up is required.
  • Include the exact time and location with as much details as possible, if you are reporting unsafe practice or safety hazard made by a developer.

bylaw-and-parking Opens in new window

Click here to report bylaw and parking issues such as:

  • Illegal Dumping
  • Noise Complaint
  • Parking Concerns
  • Smoking
  • Tree Cutting
  • Unsightly Property


Click here to report engineering and operations issues such as:

  • Graffiti Removal
  • Parks (litter, maintenance, trails)
  • Sewer (sanitary or storm)
  • Street Lights
  • Street Signs
  • Water (leak, meter, pressure)

For instructions on how to submit a service request, click here.

To view the analytics dashboard for requests received via this portal, please click here.

Important Contacts

For assistance with your submission, please call 604.541.2100.

In the case of injury or immediate danger, please call 911 right away.