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Posted on: October 29, 2019

Water Main Flushing Program: Fall 2019

Water Swirl

The City of White Rock’s annual Water Main Flushing Program takes place on Oct. 29 through to Nov. 29. Water Main Flushing is a common process to maintain the City's water quality and increase the capacity of the water system.

During flushing, residents may experience a drop in pressure or discolouration of their water. Any disruption should be of a short duration and should only occur while mains in the area are being flushed. If you experience a drop in water pressure or loss of water for more than three hours, please call the Operation department at 604-541-2181.

The 2019 Water Main Flushing Program will be carried out between 8 a.m. to 4 p.m., Monday through Friday, although this is subject to change.

Why are residents notified by the City of their flushing program?

Residents are notified during water main flushing because some may experience a temporary discolouration of water while the water main is being flushed. Any disruption should be short-lived.

Residents and businesses along areas where flushing is scheduled to take place will be notified prior to flushing via letters delivered to local businesses and residents, along with signs that will be placed on the road side. So, please keep an eye out for those signs.

How will I know when flushing will happen at my house?

All residences in the flushing area will receive a hand delivered Notice to Residents prior to the work.

Additionally, the City will place signage on the street while flushing is taking place. If you do not receive a notice, we will not be flushing in your area at this time.

What to expect when flushing happens in your area:

Water Flushing will take place for a few hours. It is recommended to not open the tap during flushing.

If you do open your taps, you may temporarily experience cloudy water. Let the water run until the water is clear.

Do not do laundry while flushing is taking place. Check the water supply to make sure it runs clear prior to doing laundry.

Are there any steps I should take once flushing is complete?

After flushing is complete, remove the aerator (a fine mesh grid) on your tap. Then, turn on a cold water tap, preferably the laundry tap, and let the water run for a few minutes.

Do not choose a tap that has a water filter connected to it; otherwise, the sediment may clog your filter.

Do not use a hot water tap because it could draw sediment into your hot water tank. Once the water runs clear, place the aerator back on the tap.

Catch some water in a light-coloured cup or container to see if it is clear. If the water does not clear within 5 – 10 minutes, wait two hours and try again.

Further information on the City’s Water Main Flushing Program is available on the City's My Water page.

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