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Posted on: January 3, 2019

Request for Service

Request-for-Service

If you notice problems like street flooding, fallen trees, or burnt streetlights, notify the City with Request for Service, our online platform for reporting non-emergency issues.

To use this service, we recommend that you have the following ready:

  • Have your service request photos available if you have any. (ie: photo of the flooded area, burnt out street light).
  • Address and location (cross streets).
  • Have an available phone number and email so we may contact you if a follow up is required.

Click here to Request for Service.


Urgent Issues

For urgent issues, please call us at 604-541-2181 to reach Engineering and Operations. Please note: if you call outside of work hours (Monday – Friday, 8:30 AM to 4:30 PM) you will be forwarded to the Fire Dispatch non-emergency line.


Emergency Issues

In the case of injury or immediate danger, please call 9-1-1 right away.

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