See an Issue in the City? Snap a pic and send it to us!

It’s that time of year! The fall and winter weather can be hard on the City. If you notice problems like fallen trees, downed fences or poles, or burnt streetlights, notify the City by taking a photo, including a brief description of the location and emailing it to

A picture will help us ensure that the right crew is sent to the right location!

For urgent issues, please call us at 604.541.2181 to reach Engineering and Operations. Please note: if you call outside of work hours (8:30 a.m. to 4:30 p.m.) you will be forwarded to the Fire Dispatch non-emergency line.