If you experience a loss of water (over after two or three hours), please call 604-541-2181.
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Flushing is a method of cleaning the water main pipes by forcing water through them at high speed and discharging it through hydrants, which are left open until the water runs clear. This fast-moving water flow scours and cleans out mineral deposits and sediment that have built up over time and settled at the bottom of the pipes.
Residents are notified during water main flushing because some may experience a temporary discolouration of water while the water main is being flushed. Any disruption should be short-lived. Residents and businesses along areas where flushing is scheduled to take place will be notified prior to flushing via letters delivered to local businesses and residents, along with signs that will be placed on the road side. So, please keep an eye out for those signs.
Unfortunately, we cannot. The water main flushing for each section of the pipeline can vary from five minutes to an hour and a half. When one section of the pipeline is completed, they will move on to the next section. City staff are working hard to minimize the disruption caused in your area, and due to the varied timeline of the work, it is difficult to schedule a specific time.