We have tried chlorine as a secondary disinfectant option at the Oxford reservoir but the chlorine is reacting with the naturally occurring manganese causing taste, turbidity (cloudiness), colour, and odour issues. While the water is safe, to control these aesthetic issues, it is necessary to switch to monochloramine as the secondary disinfection option.
Treating the Oxford reservoir with monochloramine will align it with the treatment process of the Merklin reservoir allowing for a uniform secondary disinfection process common in most jurisdictions.