The City does not mail to tenants directly, only Strata or Property Management companies may be assigned to received utility bills. To set this up, an owner must fill out the Strata/Property Management Company Mailing Request Form and submit it to the Finance department for processing. Once completed, the City will mail the utility bills directly to the Strata or Property Management company.
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Overdue amounts as of December 31st are, as per section 258 of the Community Charter, deemed taxes in arrears and transferred to your property tax account. Taxes in arrears are charged interest as prescribed by the section 245 of the Community Charter.