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The City of White Rock has a Tree Protection Bylaw which outlines specific lands within the City where a tree cutting permit is required. Please refer to the Tree Protection Bylaw to determine whether your property is affected.
To find out the zoning of your property, use the City's WROMS Online Mapping System to search your property by civic address.
To determine what you can build on your property, you first need to know what your property is zoned. Once you have obtained the zoning of your property, the City's Zoning Bylaw (PDF) will provide you with information on what you can build.
A list of the required information to be submitted could be obtained from City Hall located at
White Rock City Hall15322 Buena Vista AvenueWhite Rock, BC V4B 1Y6
or by downloading the Guide for Applying for a Building Permit (PDF).
Information about obtaining a business license can be found on the Business Licenses page.
Payments may be made in person, by mail or by phone. Tickets can be paid in cash, by cheque, money order, credit card or debit card. For more information on how to pay your parking ticket please visit the Parking Services page.
To report a bylaw complaint, please call 604-541-2139 during business hours and 604-541-2146 after business hours and on weekends.
Marriage licenses are issued by the Provincial Government, for more information visit the British Columbia Marriage License page.
Fresh water fishing licenses are issued through the Provincial government, for more information please visit the Freshwater Fishing E-Licence page. Tidal water fishing licenses are issued through the Federal government, for more information please visit the Fisheries and Oceans Canada page.
Immediately contact Fortis Gas at 800-663-9911 (24 Hour Toll-Free Line) and the Fire Department at 911.
To report a power outage and to check the status of a power outage please contact BC Hydro at 888-769-3766.
If you live in a single family dwelling or a multi family unit with 6 or less residences that is currently on a residential curbside collection route, White Rock offers weekly pickup of your yard waste and food scraps. You have the option of putting your yard waste in Kraft bags or in containers clearly labeled with City-provided Green Can decals. Both the decals and Kraft bags are available at any City building.
Please note: containers must not be larger than 110 litres in size (4 cubic feet) and should not weigh more than 50 pounds. when full. There is a limit of 10 bags and/or bundles per residence. Yard waste or food waste in plastic bags will not be collected. Yard waste is also accepted at any landfill. For more information regarding the yard waste collection program please visit the Green Bin Program page.
Acceptable items for the Green Can includes:
Yard waste includes:
Trees and branches will also be collected provided they are tied in bundles and don’t exceed three feet in length. Individual branches must not exceed three inches in diameter. Rocks, dirt, stumps, sod and animal feces will not be accepted.
The City of White Rock does not pick up construction material. Residents must make their own arrangements to have construction material taken to a landfill:
Please contact the disposal facility to ensure they will accept the items presented for disposal.
Nearby moorage is available at Crescent Beach Marina located a 10-minute drive away from White Rock.
For more information regarding the Universal Transverse Mercator (UTM) coordinates and the latitude / longitude of a property please contact the Engineering and Municipal Operations Department at 604-541-2181.
For more information please contact the Engineering and Municipal Operations Department at 604-541-2181.
Contact the Engineering and Municipal Operations Department at 604-541-2181 or by email email@example.com. The staff will need specifics on the location or address, stand-alone streetlights are serviced by City crews. Streetlights on poles with overhead wires are serviced by BC Hydro. City staff will report directly to BC Hydro the service requests for streetlights in the City that need to be serviced by them.
To report a traffic signal that isn't working properly please contact the Engineering and Municipal Operations Department at 604-541-2181.
To report a tree obstructing driver sight lines please contact the Engineering and Municipal Operations Department at 604-541-2181.
For more information regarding driveway crossings, resident only parking, and loading inquiries contact the Engineering and Municipal Operations Department at 604-541-2181,
For more information regarding how much traffic uses a certain street please contact the Engineering and Municipal Operations Department at 604-541-2181.
Yes the City of White Rock does have a traffic calming policy, please view the traffic calming policy (PDF) for more information regarding procedures.
Use White Rock's Online Mapping System (WROMS) to discover White Rock property information through an easy-to-use map interface. Launch WROMS to look up property information like:
The City of White Rock's web-based mapping, "WROMS" is a compilation of geographic information drawn together from a variety of sources, historic and current, and does not necessarily include everything or anything for a particular purpose. The City of White Rock assumes no obligation or liability for the use of WROMS by any person and makes no representations or promises regarding the completeness or accuracy of "WROMS" or its fitness for a particular purpose.
For more information please call:
Contact other utilities such as Telus, BC Hydro or Fortis Gas respectively.
An inspector must inspect the work before a refund can be given. Once all restoration work has been completed (driveway paved and boulevard landscaped) please contact the Engineering and Municipal Operations Department at 604-541-2181 to schedule an inspection.
To report an issue please contact the Engineering and Municipal Operations Department at 604-541-2181.
Yes, approval is required. A Right-of-Way Use permit is required, please contact the Engineering and Municipal Operations Department for more information regarding alterations or improvements at 604-541-2181.
Yes, approval is required for any alterations or improvements to the City Boulevard. A Right-of-Way Use Permit is required, please contact the Engineering and Municipal Operations Department at 604-541-2181.
Construction specifications and Master Municipal Construction Documents (MMCD) can be obtained from Support Services Unlimited located atNumber 302,1107 Homer Street,Vancouver, V6B 2Y1,Phone: 604-681-0295.
For supplementary specifications and detailed drawings may be obtained from the Engineering and Municipal Operations Department, for more information please contact them at 604-541-2181.
For specific details and/or copies of legal documents contact the New Westminster Land Titles Office. The Land Titles Office is located at:
Land Title and Survey Authority of British ColumbiaNew Westminster Land Title OfficeAnvil Centre OfficeTowerSuite 500 - 11 Eighth StreetNew Westminster, BC V3M 3N7
If entering from the parking garage, use the Office Tower elevators to access the Land Title Office on the Fifth Floor. From street level, use the Eighth Street entrance.
For general information contact the Engineering and Municipal Operations Department at 604-541-2181. Rights-of-ways are areas where the City has the right to construct and maintain City services on private property. Easements pertain to agreements between 2 private landowners.
Please contact the Engineering and Municipal Operations Department at 604-541-2181 to schedule an inspection.
All services are estimated individually. We cannot provide figures before an application is made to the Planning Department. For further assistance please call the Engineering and Municipal Operations Department a 604-581-2181.
Yes, approval is required for any alterations/improvements to the City Boulevard. A Right-of-Way Use Permit is required. Contact the Engineering and Municipal Operations Department at 604-541-2181.
Yes, monochloramine is used safely in Canada and the United States. It has also been used in the Merklin reservoir since 2010 after the E.coli incident occurred when the water utility was privately owned. As a result, since 2010 White Rock residents who get their water from the Merklin reservoir have been enjoying drinking water treated by monochloramine.
Monochloramine approved by the U.S. Environmental Protection Agency, Health Canada, and the World Health Organization among others. Since the 1930s nearly 100 million North Americans have been enjoying drinking water treated with monochloramine including Maui, Boston, San Francisco, Portland, Toronto, Ottawa, Washington D.C., Tampa Bay, Pasco, Fort Lauderdale, Waterloo, Edmonton, Saskatoon, Victoria, Abbotsford and Mission, BC.
It also lasts longer in the distribution system, so it does a better job killing bacteria in areas of the water distribution system that are near the end of the pipes, or areas that do not have as high of flow as other areas. Monochloramine-treated water does not have as strong of a taste as chlorine-treated water.
Monochloramine does not react to manganese the way that chlorine does. As the water moves through our distribution system, you will see an improvement to the aesthetic issues that the community has experienced such as issues around colour, turbidity (cloudiness), taste and odour.
According to the United States Centre for Disease Control: “Current studies indicate that using or drinking water with small amounts of monochloramine does not cause harmful health effects and provides protection against waterborne disease outbreaks.”
It is approved by Health Canada, the U.S. Environmental Protection Agency (EPA), and the World Health Organization amongst others. Since the 1930s nearly 100 million North Americans have been enjoying drinking water treated with monochloramine including: Maui, Boston, San Francisco, Portland, Toronto, Ottawa, Washington D.C., Tampa Bay, Pasco, Fort Lauderdale, Waterloo, Edmonton, Saskatoon, Victoria, Abbotsford and Mission, BC.
These studies looked at monochloramine levels of less than 50 milligrams per litre in drinking water. The Canadian standards for monochloramine levels are up to 3 millograms per litre in drinking water and White Rock levels will be around 1 milligrams per litre.
The amount of ammonia added until now is 0.05 milligrams per litre. Health Canada's Guideline for Canadian Drinking Water for chloramine is not to exceed 3 mg/L; therefore, the amount the City is using is low. Furthermore, once ammonia is introduced into the system it will react with chlorine and form monochloramine. There are no health implications for monochloramine under the 3 milligrams per litre concentration level set by Health Canada.
There will be minimal budget implications because the City already has the pumps for the ammonia application. The cost of the addition of approximately 0.1 milligrams per litre would be a very small addition to the operation cost. In addition, there should be cost savings when the staff time flushing in areas of complaint are reduced and the eliminating the additional flushing of the entire system.
Most water softeners are not designed to remove monochloramine.
Normally it does not. Bottled water could contain monochloramine if the company uses water supplied with monochloramine in its water source.
Monochloramine itself is colourless, tasteless and odourless. In comparison to chlorinated water, chloraminated water does not have a strong chlorine taste.
While the public often considers all drinking water to be the same, the local raw water and water distribution conditions determine the best option for each particular community. Both chlorine and monochloramine have their own advantages and disadvantages. Given sufficient contact time, monochloramine is as effective as chlorine in destroying bacteria. While chlorine works more quickly, it does not last as long in the water as monochloramine.
The City is utilizing chloramination, as the water from the aquifer does not require primary treatment. The disinfectant is added to ensure the quality of the water is maintained throughout the distribution system.
Since the 1930s nearly 100 million North Americans have been enjoying drinking water treated with monochloramine including Maui, Boston, San Francisco, Portland, Toronto, Ottawa, Washington D.C., Tampa Bay, Pasco, Fort Lauderdale, Waterloo, Edmonton, Saskatoon, Victoria, Abbotsford and Mission, BC.
Yes. Your pool still requires a free-chlorine residual to delay algae and bacterial growth. Test kits measure free-chlorine residuals and can be used with confidence. Contact your local pool supply store for details.
As the water moves through our distribution system, the aesthetic impacts from the chlorine reacting with the naturally occurring manganese will be reduced.
Fraser Health Authority has approved both chlorine and monochloramine as a secondary disinfectant.
Currently, the City can blend its water in two ways:
The system operates using pumps, which create a pressure in the distribution system.
The Certified Water Operators have the ability to set the pressure at wells 4, 5, and at the reservoirs. Depending on water demand and other factors, water will be provided into the distribution system at different locations, where it encounters water from another source and is mixed. For example, if the pressure set point at the Oxford reservoir is higher than well Numbers 4 and 5 and the Merklin reservoir, and the demand is low, then the Oxford water could be providing water to the majority of the system and will mix with the minimal amount of water provided by the other sources.
The Merklin reservoir has two wells that pump water into the reservoir, where the water is blended and sent into distribution by one pipe. The Oxford reservoir has three wells that pump water into the reservoir, where the water is blended and sent into distribution by one pipe. This was not previously possible, as the Oxford reservoir was not constructed. Now that the Oxford reservoir is constructed, the water from those wells can be mixed.
With the addition of the two new reservoirs, the wells at each reservoir can be adjusted to pump at different flow rates into the reservoir where the water is blended. For example, at the Merklin reservoir, there are two well pumps that pump into the large reservoir and the water is mixed.
Our Certified Water Operators have the ability to control each well pump. This includes turning a pump off and pumping from the other well, for example, running Well A at 20% and Well B at 80%. So the majority of the water in the reservoir is from Well B.
The City hires permanent, temporary and casual staff for positions in all of the City's Departments. Current opening are listed on the Job Opportunities page.
Interested parties can submit their application (in most cases a cover letter and resume) by email to Human Resources, by fax at 604-541-2158, or in person at:
City Hall15322 Buena Vista AvenueWhite Rock, BC V4B 1Y6
Email submission is highly recommended if you wish to receive electronic confirmation that your application has been received by Human Resources.
It is highly recommended that interested applicants apply to a specific advertised opening in Job Opportunities. While general applications are accepted, applying to a specific opening will allow candidates to better tailor their submission to the requirements outlined in the job advertisement.
There is no standard application form and in most cases a cover letter and resume are all that are requested in order to apply for a career. However, some advertised opportunities will request a supplemental form be completed and this requirement will be outlined in the job postings.
All City positions have a minimum educational requirement of Grade 12 completion, or equivalent. Additional position requirements will differ by position and will be detailed in individual job postings.
Please refer to the job posting for required application documents. If shortlisted or considered further in the recruitment process, applicants will be asked to produce applicable certification originals prior to an offer of employment.
You can reach a member of the Human Resources team by calling 604-541-2158 or email Human Resources.
Please address your submission attention to:
Human Resources Department15322 Buena Vista AvenueWhite Rock, BC V4B 1Y6
Shortlisted individuals will be contacted by telephone in the weeks following the posting deadline. The status of on-going recruitment is available on the Job Opportunities page.
While we thank you for your enthusiasm, due to a high volume of inquiries, we kindly ask that applicants check the status of on-going recruitments (available on the Job Opportunities web page) rather than inquire with the Human Resources Department. Again, candidates who email their application will receive electronic confirmation of their submittal.
Depending on the recruitment, the process may vary from a single interview to involve multiple stages including, preliminary and secondary interviews, skills testing, physical capability assessments, and more.
Applicants invited to participate in the recruitment process will be advised upon initial contact of recruitment process details.
A cover letter, or letter of introduction, is recommended. A cover letter allows for applicants to provide a general introduction to their resume and to highlight why they are qualified for the position to which they are applying.
Applications are assessed according to position requirements as advertised. Please refer to Job Opportunities.
While we would enjoy the opportunity to meet with applicants, unfortunately Human Resources is unable to offer this service at this point in time. Applicants may however find great career information resources on the Internet and may wish to contact local employment resource centers for advice.
In order to improve chances on gaining employment with the City, the following is suggested:
For more information, please contact Human Resources at 604-541-2158.
Submissions are kept on file for 12 months from the date of receipt. For more information, please contact Human Resources at 604-541-2158.
This requirement varies by position and will be outlined when required in the job posting. For more information, please contact Human Resources at 604-541-2158.
Typically, seasonal career opportunities (those occurring between the May and September period) are advertised in mid-February to early March. Candidates are advised to check the City's Job Opportunities page on a weekly basis during this period.
The City only accepts applications for Career Firefighter positions during an active recruitment period. Please check the Job Opportunities regularly for updates regarding Fire recruitment.
Information on Employment Insurance is available on the Service Canada website or by contacting 800-206-7218.
Information on Employment Insurance is available on the Service Canada website or by contacting 800‑206‑7218.
The City participates where possible in CO-OP programs. Please contact the Human Resources Department at 604-541-2158 or email Human Resources for more information.