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Try a plunger. If plunger doesn't work, you need to check and see if the sewer line is plugged or damaged. You are responsible for clearing the line from the property to the sewer main in the street. You can do this yourself or call a plumber. If a plumber is unsuccessful in clearing the line to the main, contact the Engineering and Municipal Operation Department at 604-541-2181. The Engineering and Municipal Operations Department can also provide information on the location of the sanitary sewer connection.
View more about Property Damage Information (PDF).
Contact the Engineering and Municipal Operations Department 604-541-2181 to confirm location, cost and scheduling. Additional charges may apply when a main extension is required.
We can have a crew person come out and check. Contact the Engineering and Municipal Operations Department 604-541-2181